Terms and Conditions

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Acceptance of Terms

By accessing and using the Dream Home Revamp website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Dream Home Revamp

Dream Home Revamp is a professional home renovation company providing comprehensive renovation services including kitchen remodeling, bathroom renovation, dining room design, family room transformation, bedroom renovation, and terrace garden development.

2. Services Offered

We provide the following home renovation services:

Design and Planning Services

• Free initial consultations and project assessments
• Custom design development and space planning
• 3D visualization and project renderings
• Material selection and sourcing assistance
• Project timeline development and scheduling

Renovation Services

• Kitchen Renovation: Complete kitchen remodeling including modular kitchen designs (L-shaped, U-shaped, Island, Peninsula, etc.)
• Bathroom Renovation: Full bathroom remodeling and fixture upgrades
• Living Spaces: Dining room, family room, and bedroom renovations
• Outdoor Spaces: Terrace garden design and development
• General Contracting: Structural modifications, electrical, plumbing, and finishing work

Project Management

• Comprehensive project coordination and oversight
• Licensed contractor and subcontractor management
• Quality control and progress monitoring
• Regular client communication and updates
• Final inspection and project completion services

3. Service Agreement and Contract Terms

Consultation and Estimates

• Initial consultations are provided free of charge
• Detailed project estimates are valid for 30 days from issuance
• Estimates are based on information provided and site conditions at time of assessment
• Final pricing may vary based on actual project requirements and material costs

Contract Execution

• All renovation projects require a signed written contract
• Contracts specify project scope, timeline, materials, and total cost
• Changes to the original scope require written approval and may affect pricing and timeline
• Contracts are governed by Pennsylvania state law

Payment Terms

• Payment Schedule: Typically structured as: 10% deposit upon contract signing, progress payments at project milestones, final payment upon completion
• Accepted Payment Methods: Check, bank transfer, credit card (processing fees may apply)
• Late Payment: Late fees of 1.5% per month may apply to overdue balances
• Material Costs: Significant material cost increases may require contract adjustment

4. Client Responsibilities

Property Access and Preparation

• Provide safe and reasonable access to work areas
• Remove personal belongings from work areas as directed
• Ensure utilities (water, electricity, gas) are available as needed
• Obtain necessary homeowner association approvals if applicable
• Provide accurate property information and disclose known issues

Decision Making and Approvals

• Make timely decisions on design elements, materials, and finishes
• Provide written approval for any changes to original scope
• Review and approve project milestones as specified in contract
• Communicate concerns or issues promptly to project manager

Payment Obligations

• Make payments according to agreed schedule
• Notify us immediately of any payment issues or concerns
• Understand that work may be suspended for non-payment

5. Our Responsibilities and Warranties

Service Standards

• Perform all work in a professional and workmanlike manner
• Use quality materials and follow industry best practices
• Maintain proper licensing, insurance, and bonding
• Comply with applicable building codes and regulations
• Provide regular project updates and communication

Warranties

• Workmanship Warranty: 2 years on all labor and installation
• Material Warranties: Pass-through manufacturer warranties on all materials and fixtures
• Structural Work: 5 years on structural modifications and major installations
• Warranty Exclusions: Normal wear and tear, damage from misuse, or modifications by others

Insurance and Liability

• Maintain comprehensive general liability insurance
• Carry workers' compensation insurance for all employees
• Provide certificates of insurance upon request
• Ensure all subcontractors maintain appropriate insurance coverage

6. Project Timeline and Delays

Timeline Estimates

• Project timelines are estimates based on normal working conditions
• Actual completion dates may vary due to unforeseen circumstances
• We will provide regular updates on project progress and any delays
• Timeline adjustments may be necessary for scope changes or material delays

Potential Delay Factors

• Weather conditions affecting outdoor work or material delivery
• Permit approval delays from local authorities
• Discovery of unexpected structural or utility issues
• Material availability and supply chain disruptions
• Client-requested changes or delays in decision making
• Unforeseen site conditions or code compliance requirements

7. Changes and Modifications

Change Order Process

• All changes to original contract scope must be documented in writing
• Change orders will specify additional work, materials, cost, and time impact
• Client approval required before proceeding with any changes
• Additional costs must be paid according to agreed terms

Unforeseen Conditions

• Hidden structural issues, plumbing, or electrical problems may require additional work
• Code compliance upgrades may be necessary during renovation
• We will notify clients immediately of any unforeseen conditions
• Additional costs will be discussed and approved before proceeding

8. Cancellation and Termination

Client Cancellation Rights

• Contracts may be cancelled within 3 business days of signing (cooling-off period)
• After cooling-off period, cancellation may result in charges for work completed and materials ordered
• Cancellation must be provided in writing
• Refunds will be calculated based on work completed and costs incurred

Termination by Dream Home Revamp

• We may terminate contracts for non-payment or breach of terms
• Termination for safety concerns or inability to access work areas
• Client interference with work progress or contractor safety
• 30-day written notice will be provided when possible

9. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the total contract value for the specific project
• We are not liable for indirect, consequential, or punitive damages
• Liability for delays is limited to direct costs, not consequential damages
• Claims must be made within one year of project completion
• We are not responsible for damage to personal property not directly caused by our negligence

10. Dispute Resolution

Resolution Process

• Direct Communication: Initial attempt to resolve disputes through direct discussion
• Mediation: Good faith participation in mediation if direct resolution fails
• Arbitration: Binding arbitration for disputes over $10,000
• Legal Action: Small claims court for disputes under $10,000

Governing Law

• These Terms are governed by Pennsylvania state law
• Disputes will be resolved in Pennsylvania courts
• Pennsylvania construction lien laws apply to all projects

11. Website Terms of Use

Acceptable Use

• Use our website for legitimate business purposes only
• Do not attempt to gain unauthorized access to our systems
• Do not use our website to transmit harmful or illegal content
• Respect intellectual property rights of all content

Content and Intellectual Property

• All website content is owned by Dream Home Revamp or licensed for use
• You may not reproduce, distribute, or modify our content without permission
• Project photos and testimonials are used with client permission
• We respect the intellectual property rights of others

12. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as described in our Privacy Policy.

13. Updates to Terms and Conditions

We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices. We will notify you of significant changes by:

• Posting updated Terms on our website
• Sending email notifications to active clients
• Updating the "Last Updated" date at the top of this document

Continued use of our services after changes become effective constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms and Conditions or need clarification about our services, please contact us:

We are committed to providing clear communication and will respond to your inquiries promptly.